«Getting started: installing software and drivers»

What software do I need to get started?
Pianoteq 6 works in Windows 7 or higher, MacOS X 10.7 or higher and Linux (x86, arm). It is provided both as a 32-bit and a 64-bit version (the latter is suitable for those working with a 64-bit operating system). Besides a standalone version, Pianoteq is also provided as a VST (PC/Mac), Audio Units (Mac) and RTAS/AAX plugin. The advantage of a plugin is that you can work with it in a software host that offers multitrack mode, external effects and advanced note editing. Examples of hosts (non exhaustive list): Cubase, Cakewalk, Logic, GarageBand, Reaper, Cantabile. For further information on how to use these type of hosts, please visit their websites.
Any specific software drivers that I need to have installed?
If you use a PC, you will need to install ASIO drivers. This makes it possible to play back in real time from a keyboard, so that when you press a key on the keyboard, the sound will be heard immediately (with just a few milliseconds delay). Usually, ASIO drivers will be installed automatically during the driver installation of the soundcard. However, some budget soundcards (usually internal ones) do not offer ASIO drivers. It is then possible to use third-party ASIO drivers, such as ASIO4ALL, with various results.
Where do I install the instruments to my full version of Pianoteq?
If you are installing any of the free instruments, you can drag and drop the PTQ file onto the Pianoteq interface. It will then be installed automatically. Other instruments are already installed as they are embedded as demo instruments in the Preset menu. You can unlock each of these instruments by registering the corresponding serial number in the user area and updating your licence (Options - About - Update licence).
Does Pianoteq 6 work with Pro Tools?
Pianoteq 6 offers a 64-bit AAX version (for loading in Pro Tools 11 or 12). Pro Tools has dropped the 32-bit support. You might be able though to load Pianoteq 6 in Pro Tools 10 by using Blue Cat's PatchWork or DDMF's Metaplugin.
Does Pianoteq 6 work in Windows 95/98/ME/2000/XP/Vista or MacOS X 10.6?
As the software is not tested under those systems we do not support or recommend it. Previous versions of Pianoteq can be downloaded from the user area and support Windows XP and MacOS X 10.6.
I lost the installation file that I downloaded after purchase. How do I download again?
Download again from the user area.
How do I install Pianoteq on Raspberry Pi 3?
You can find instructions in README_LINUX.txt in the Linux 7z archive of Pianoteq 6, along with the ARM and Intel binaries. A more in-depth instruction by Edgar Bustamante is available here and a forum thread here.
Is Pianoteq 6 compatible with macOS 10.15 (Catalina)?